Frequently Asked Questions About Our Madison, WI Area Plumbing Services

Having spent nearly a decade providing professional plumbing services to Madison-area homeowners, the Avid Plumbing team has seen it all. That’s why, when it comes to your home’s plumbing system, you can trust our industry experts to bring you unmatched customer service paired with knowledgeable plumbing solutions, no matter your plumbing needs! We’ve compiled a comprehensive list of questions we regularly receive from customers to help you better understand the services we offer.

Why is my toilet always running?

This is an annoyance that many homeowners experience, and they often wonder how bad it really is to have a constantly running toilet. The answer is: pretty bad. Not only can this triple your monthly water bill, it can lead to a need for more expensive repairs down the line.

The most common reason for a continuously running toilet is either a bad flapper or a flapper chain that is too tight. It could also stem from a faulty fill tube or a tank water level that’s set too high. Fortunately, our team can help you better understand the cause of your running toilet and troubleshoot whether your issue requires a simple, DIY fix or professional bathroom repairs.

Do I need to replace my water heater if it’s leaking?

The answer here depends on where your leak is located. If your water heater is leaking from the temperature relief valve (located on the side of your water heater, near the top) or the drain valve (located near the bottom of your unit), then we can provide quick replacement services that will get your water heater back in peak shape right away.

If water is leaking from the tank itself, then you will most likely need to install a new water heater. At Avid Plumbing, we are water heater experts, and we can provide you with comprehensive options for a new unit that will fit your home’s hot water needs, your desired efficiency levels, and your budget.

If you need professional water heater repair or replacement, let the team at Avid Plumbing provide you with the quick, affordable solutions you deserve! Give us a call at 608-661-2843 or contact us online to schedule your Madison, WI area home’s services!

What should I do if I smell gas in my home?

Although natural gas is a colorless and odorless gas, a harmless chemical called mercaptan is added to give gas a distinctive odor – most people describe the smell as rotten eggs or hydrogen sulfide-like. While the smell might seem bad, it’s there for a good reason: to keep you and your loved ones safe.

If you smell gas in your home and suspect you may have a gas leak, the first thing you should do is get everyone out of the house. Don’t use any light switches, television, or cell phones. Once everyone has safely exited the building, call 911 right away. Once you have called for emergency help, you can reach the Avid Plumbing team at 608-661-2843. Someone will be dispatched to your home to investigate the smell and decipher the cause. In the event that you have a gas line leak and need emergency repairs or replacement, our knowledgeable experts can get you the service you need on the spot.

Why has my sump pump stopped working?

A sump pump is a system that consists of a tank and a pump. The tank is located beneath the ground, typically in your basement. Water flows into the tank, which can usually hold between 15-25 gallons, and is stored until it reaches a certain level. Once it reached the desired level, the pump begins moving the water to a safe distance away from your home. Sump pumps are a crucial system to have in place if your home is prone to flooding.

The most common reason your sump pump has stopped working is due to electrical issues. This could mean a power outage, a blown circuit breaker, or having too many items plugged in at once. Other common reasons for sump pump problems could be incorrect sizing, switch issues, or faulty installation.

For professional sump pump services and flawless installation, contact Avid Plumbing today! Call us at 608-661-2843 or schedule your sump pump installation services online!

Can I fix my clogged drain myself or do I need to call a plumber?

While many homeowners opt to try their luck with chemical drain cleaners when they have a clog, it’s worth noting that these can take a serious toll on your plumbing system. They can corrode and deteriorate your pipes, leading to much bigger problems down the line. They are also more of a “band-aid” fix, as they typically do not remove an entire clog, but break through it partially to allow water to drain, leaving a large portion of buildup primed for more frequent clogs.

Avid Plumbing offers comprehensive drain cleaning solutions that will take care of stubborn clogs once and for all. Our drain services cover everything from fixing corroded pipes to fully removing clogs in your system. We also offer drain maintenance services so that you can rest assured that your drains are in peak condition year-round, saving you money on repairs and replacement in the long term.

How long will I have to wait for my plumbing issues to be resolved?

At Avid Plumbing, we pride ourselves on high-quality customer service and fast problem-solving. When you have plumbing issues, we know that you want the problem to be resolved as quickly as possible. That’s why we offer 24-hour emergency services and same-day service to all of our customers. Whether you have a leaking pipe, a flooded kitchen, or a busted water heater, we will be there when you need us most!

No one wants to wait around when rapid plumbing repairs are in order, which is why we fully stock all of our trucks with the necessary tools to solve your plumbing problem quickly. And our team will treat your home with the care and respect you deserve, always making sure that we leave things cleaner than we found them.

Choose Avid Plumbing for All of Your Madison-Area Home’s Plumbing Services

When you need fast, reliable plumbing repairs, don’t wait around until the problem becomes larger and more damaging to your home’s system. Contact the Avid Plumbing team – we will make scheduling your repairs easy, ensuring that you get the affordable service you need and the quality customer service you deserve.

If you need expert plumbing services in Madison or you’d like to speak to a knowledgeable technician about your home’s unique plumbing needs, give us a call at 608-661-2843 today! You can also conveniently schedule your plumbing services online!